The staff were friendly and accommodating during my stay, which made for a pleasant experience. I encountered issues with hot water in my room and found the room decor somewhat dated. This hotel is good for short stays due to its spacious rooms and nice dining options.

Room was quiet, but the tea price was absurdly high.

excellent access to parks and local attractions for weekend outings

We enjoyed our stay at a hotel with a welcoming atmosphere and a lovely restaurant that served excellent food, making our evenings very pleasant. plus, being so close to beautiful sites like Belfast Castle and Monkstown Woods made our weekend strolls truly delightful.

Friendly staff engaging with guests

Had a lovely stay with clean and spacious rooms. They really helped by letting us park our motorbike behind locked gates. The leisure room was a nice surprise with comfy seating and games to unwind after a long day. Just wish the window locks worked better, but overall, it was a fantastic experience! 😊

The salads were a winner, fresh and vibrant! Plus, the staff in the bar were friendly and the atmosphere was spot on. I loved the cozy room too, perfect for a chill night after exploring Newtownabbey.

We had a brief hiccup with noise from a rowdy bunch, but the overall vibe was still lovely. Just a bit of chaos, you know? I reckon it could've been handled better.

I was impressed by the hotel's elegant decor and spacious common areas, which were not only aesthetically pleasing but also very accessible for seniors, making it easy to navigate and enjoy the ambiance during my stay.

More gluten-free options for breakfast would be appreciated.

The room offered great comfort for a good night's sleep.

Unfortunately, the reception staff were rude and unhelpful during check-in.

The staff were incredibly friendly and accommodating. Our room was spacious and clean, providing a cozy corner that was perfect for relaxing after a day of exploring. The hotel's atmosphere felt welcoming, making our whole experience enjoyable.

Breakfast options could use improvement.

had a lovely stay at this hotel. the room was super comfy with a great bed & clean shower. breakfast was really good too, loads of options like a full irish breakfast or fruit and cereal. we had dinner in the bar, and the food was amazin with lots of choices. staff were really friendly and helpful!

the hot water was a bit of an issue in my room, and the bathroom didn't have any fancy toiletries, just basic stuff.

The room was spacious and clean, with a super comfy bed that made for great sleep. I appreciated the excellent water pressure in the shower, which felt refreshing. It had all the necessary toiletries, so no issues there. The vibe was cozy and welcoming, perfect for relaxing after a long day.

I had a lovely stay. the food was amazing, especially the steak in Bushmills sauce, and the spacious room was great for relaxation. I'll definitely be back!

function room for events, local sourced produce for meals, warm atmosphere retained through years

Dated room decor and facilities could use a refresh!!! The noise from nearby traffic was quite disruptive at night. Management issues could improve to enhance customer experience!!!

Friendly staff and excellent food, but Wi-Fi was slow in the room.

We had a fantastic time staying here with our group of friends! We explored Whiteabbey, enjoying the stunning views along the shores of Belfast Lough, and spent a day shopping at Junction One Outlet. The staff really went out of their way to accommodate our large group, and breakfast offered great value with perfectly cooked poached eggs. We also loved the spacious rooms and friendly atmosphere.

Unfortunately, we missed the food service when we arrived late, and while they helped us with cutlery for takeaway, it was a bit inconvenient not to have dining options available when we checked in.